5 steps to learning from churning customers [+churn rate formulas!]
Churn is the number of customers that leave a company. It’s an inevitable part of business. So what can we do if we can’t avoid it? Learn from it and move on.
Churn is the number of customers that leave a company. It’s an inevitable part of business. So what can we do if we can’t avoid it? Learn from it and move on.
Did you know that managing user feedback can help boost your search engine optimization (SEO)? You can use the feedback to identify areas for improvement: overall website, content, user experience, and so on. So start tracking feedback today!
We’ve decided to highlight some of our amazing clients and their big wins from this year. Helping them excel using customer feedback is what we’re all about.
Everyone’s drafting up plans for 2023 and, of course, is wondering – what’s to come? Some top product management experts shared their predictions with us. Here’s more!
We get to work with some amazing product leaders at Canny. So, we asked 20 of them to share their best advice for other product managers. See what experts from companies including Sephora, GitLab, and G2 had to say in this post.
We take our customers’ data security very seriously. That’s why we’ve become SOC 2 type 2 compliant. Check out this post for a look at what this rigorous audit entails, and how it benefits our customers.