![5 steps to learning from churning customers [+churn rate formulas!]](https://canny.io/blog/wp-content/uploads/2023/01/featured-img-churn-760x400.png)
5 steps to learning from churning customers [+churn rate formulas!]
Churn is the number of customers that leave a company. It’s an inevitable part of business. So what can we do if we can’t avoid it? Learn from it and move on.
How feedback management can boost SEO
Did you know that managing user feedback can help boost your search engine optimization (SEO)? You can use the feedback to identify areas for improvement: overall website, content, user experience, and so on. So start tracking feedback today!
Canny 2022 Wrapped
We’ve decided to highlight some of our amazing clients and their big wins from this year. Helping them excel using customer feedback is what we’re all about.
Product management predictions for 2023
Everyone’s drafting up plans for 2023 and, of course, is wondering – what’s to come? Some top product management experts shared their predictions with us. Here’s more!
How feedback management leads to improved customer satisfaction and retention
Increasing your customer retention rate by only 5% may lead to a 25-95% profit increase! Here’s how and why feedback management improves customer satisfaction and retention.
Meet Canny’s Class of 2022!
Canny grew a lot in 2022. Not only are we working with more companies than ever, we have also built a ton of new features. To do all of that, we needed to grow our team… a lot. Get to know our new team members in this post.
![Canny in Mexico City: Post-retreat reflections [+video!]](https://canny.io/blog/wp-content/uploads/2022/11/CannyMexico-20-760x400.png)
Canny in Mexico City: Post-retreat reflections [+video!]
We go on international team retreats twice a year. In this post we share how we organize these retreats, maximize our time together, and foster team building. There’s also a sweet highlights video, so check it out!
5 effective and unconventional product testing ideas
Product testing helps you understand if your product is something your users want. In this post we explore 5 interesting product testing ideas that you might not be doing today. They’ll help you get feedback early to make sure you spend your time building what your users want.
Best product management advice from over 20 top product managers
We get to work with some amazing product leaders at Canny. So, we asked 20 of them to share their best advice for other product managers. See what experts from companies including Sephora, GitLab, and G2 had to say in this post.
