At the Backdoor uses Canny to manage customer feedback

How At the Backdoor benefits from using Canny

Feature voting board
Instead of sending users to an email form, At the Backdoor users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. At the Backdoor users like you get updates directly from the team.

One place for all feedback
At the Backdoor gets valuable insights by having feedback from customers and teammates in a single place.