B12 uses Canny to manage customer feedback
How B12 benefits from using Canny
Feature voting board
Instead of sending users to an email form, B12 users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. B12 users like you get updates directly from the team.
One place for all feedback
B12 gets valuable insights by having feedback from customers and teammates in a single place.