Cymbal uses Canny to manage customer feedback
How Cymbal benefits from using Canny
Feature voting board
Instead of sending users to an email form, Cymbal users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. Cymbal users like you get updates directly from the team.
One place for all feedback
Cymbal gets valuable insights by having feedback from customers and teammates in a single place.