Empath uses Canny to manage customer feedback

How Empath benefits from using Canny
Feature voting board
Instead of sending users to an email form, Empath users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. Empath users like you get updates directly from the team.

One place for all feedback
Empath gets valuable insights by having feedback from customers and teammates in a single place.