Equinix uses Canny to manage customer feedback
How Equinix benefits from using Canny
Feature voting board
Instead of sending users to an email form, Equinix users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. Equinix users like you get updates directly from the team.
One place for all feedback
Equinix gets valuable insights by having feedback from customers and teammates in a single place.
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