Make the Dot uses Canny to manage customer feedback
How Make the Dot benefits from using Canny
Feature voting board
Instead of sending users to an email form, Make the Dot users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. Make the Dot users like you get updates directly from the team.
One place for all feedback
Make the Dot gets valuable insights by having feedback from customers and teammates in a single place.