NMI - Merchant Central uses Canny to manage customer feedback

How NMI - Merchant Central benefits from using Canny

Feature voting board
Instead of sending users to an email form, NMI - Merchant Central users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. NMI - Merchant Central users like you get updates directly from the team.

One place for all feedback
NMI - Merchant Central gets valuable insights by having feedback from customers and teammates in a single place.