Optimism uses Canny to manage customer feedback
How Optimism benefits from using Canny
Feature voting board
Instead of sending users to an email form, Optimism users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. Optimism users like you get updates directly from the team.
One place for all feedback
Optimism gets valuable insights by having feedback from customers and teammates in a single place.