SO9 uses Canny to manage customer feedback
How SO9 benefits from using Canny
Feature voting board
Instead of sending users to an email form, SO9 users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. SO9 users like you get updates directly from the team.
One place for all feedback
SO9 gets valuable insights by having feedback from customers and teammates in a single place.