The Social Bot uses Canny to manage customer feedback

How The Social Bot benefits from using Canny

Feature voting board
Instead of sending users to an email form, The Social Bot users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. The Social Bot users like you get updates directly from the team.

One place for all feedback
The Social Bot gets valuable insights by having feedback from customers and teammates in a single place.