Titan (previously Flockmail) uses Canny to manage customer feedback

How Titan (previously Flockmail) benefits from using Canny

Feature voting board
Instead of sending users to an email form, Titan (previously Flockmail) users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. Titan (previously Flockmail) users like you get updates directly from the team.

One place for all feedback
Titan (previously Flockmail) gets valuable insights by having feedback from customers and teammates in a single place.