Pact uses Canny to manage customer feedback
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How Pact benefits from using Canny

Feature voting board
Instead of sending users to an email form, Pact users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. Pact users like you get updates directly from the team.

One place for all feedback
Pact gets valuable insights by having feedback from customers and teammates in a single place.