Meta Support & Feedback uses Canny to manage customer feedback
How Meta Support & Feedback benefits from using Canny
Feature voting board
Instead of sending users to an email form, Meta Support & Feedback users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. Meta Support & Feedback users like you get updates directly from the team.
One place for all feedback
Meta Support & Feedback gets valuable insights by having feedback from customers and teammates in a single place.