Author: Sarah Hum

How we’re moving our SaaS upmarket to enterprise sales

How we’re moving our SaaS upmarket to enterprise sales

A big part of Canny’s growth is due to us moving upmarket. In the post we’re sharing some things our team is keeping in mind as sell to bigger customers.

Why work at Canny

Why work at Canny

Here are some of the reasons why our team loves working at Canny. Check out jobs.canny.io if these points resonate with you!

How to manage feature prioritization + how we do it at Canny!

How to manage feature prioritization + how we do it at Canny!

Roadmap prioritization is hard, but so important. Here’s our step-by-step process for prioritizing feature development at Canny.

Year four in review: overcoming the unexpected

Year four in review: overcoming the unexpected

We just celebrated Canny’s four year anniversary, and we’re sharing some big themes from the last year.

Introducing Canny 2.0: What’s new (and how we slow-released our product update)

Introducing Canny 2.0: What’s new (and how we slow-released our product update)

We’re releasing the biggest visual change to Canny ever. Here’s what’s new, and why we slow-released 2.0 and listened to user feedback.

Canny for customer success: using Canny on customer support teams

Canny for customer success: using Canny on customer support teams

Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.

How we built a $1m ARR SaaS startup

How we built a $1m ARR SaaS startup

Canny recently hit a major revenue milestone: one million dollars in annual recurring revenue. Here’s how we built a $1m ARR SaaS startup from the ground up.

Canny for sales: Using Canny as a feedback tool for sales teams

Canny for sales: Using Canny as a feedback tool for sales teams

Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.

Canny best practices: How to organize customer feedback

Canny best practices: How to organize customer feedback

Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.

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