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Build better products with customer feedback

Centralize product feedback to uncover insights and make informed product decisions

No credit card required

Collect all feedback from different sources in Canny, and see breakdowns of all your data.

Trusted by both industry leaders and startups

Your complete customer feedback platform

Organize all your feedback in one place, prioritize what to build next, and keep everyone updated

Collect feedback

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in one dedicated tool.

  • Automatically capture customer feedback from conversations with Autopilot

  • Detect and merge duplicates so you can quantify ideas

  • Set up a feedback portal to let users share requests directly from your site

  • Integrate customer support tools to let your team capture feedback on behalf of users

Many industry standard services can feed into Canny.

Put feedback management on Autopilot

Powerful AI features handle as many of your manual feedback tasks as you like

Feedback Discovery

Automatically capture and deduplicate customer feedback from customer conversations

Many different sources such as Canny, Intercom, Help Scout, Gong, and G2 Reviews can feed into Canny.

Smart Replies

Respond to feedback with clarifying questions to uncover deeper insights

A user requests a feature and an automatic reply is sent asking for more details.

Comment Summaries

Instantly recap lengthy feedback threads to understand core use cases

A summarize button allows you to quickly summarize comments.

Leading companies use Canny to close the feedback loop

  • 50K+registered companies

  • 1M+product updates sent

  • 15M+feedback items captured

Create a community around your product

Put your users center-stage to share their feedback and discuss ideas

  • Discuss

    Foster discussion about your product and feature requests

  • Understand

    Learn more about user motivations and pain points

  • Share

    Keep customers updated as you work on their ideas

  • Engage

    Let your team connect with your most engaged users

An email following up to a specific user for a feedpack post marked as complete.

Built to support your team's needs

Thousands of teams like yours rely on Canny to help them build better products

  • Scalable

    Grow from startup to enterprise with flexible plans

  • Supportive

    Rely on our award-winning customer support

  • Secure

    Rest easy with best-in-class security and compliance

  • Private

    Control whether your feedback and roadmaps are public or private

Options such as tags and user permissions, to allow the following of SOC & GDPR compliance.

Easy to set up and use

Built with usability in mind. From quick setup to daily use, you'll love using it

  • Quick

    Install Canny and start collecting feedback in minutes

  • Easy

    Import your existing feedback with a simple upload

  • User-friendly

    Enjoy working with a modern and intuitive UI

  • Customizable

    Customize Canny to match your brand and site identity

Customization of a company's color and theme.

Works well with your existing workflow

Canny integrates with tools you already use for customer service, project management, and more

See all integrations

Here's why thousands of teams count on Canny

Ready to get started?